Save Job Back to Search Job Description Summary Similar Jobs International Brand with over 100 years of history Opportunity to make changes at this moment About Our Client Our client is a well known quality service provider globally, with decades of history. Job Description 1. Responsible for operation excellence and work process improvement for better customer service.2. Develop the tools for compliance and work with cross teams including compliance.3. Coach the inspectors to provide better service to our clients.4. Participate in client facing meetings to provide action plans for customer complaints.5. Other necessary operational projects. The Successful Applicant 1. More than 10 years of experience in operational management in quality service provider or similar position in trading companies.2. Experience in dealing with quality control and customer complaints.3. Good team management experience and good communication skill.4. Fluent English and Chinese speaking. What's on Offer Opportunity to make changes at this momentInternational Brand with over 100 years of history Contact Bella Li Quote job ref JN-082024-6502020 Phone number +86 755 36350512 Job summary Function Engineering & Manufacturing Specialisation Operations Management What is your area of specialisation? Business Services Location Shenzhen Contract type Permanent Consultant name Bella Li Consultant phone +86 755 36350512 Job Reference JN-082024-6502020